I try to send them same day, or as soon as I get back to the office, or on the road if I have everything with me.
Especially recently several people are not getting them. A week or two later they contact me to find out what happened. I try again and it works. What up?
Maybe when you order, email a backup email address to me.
And when Matthew gets back from his walkabout, I will see if we can strike the mailing address of the order process.